You can return all unopened and damaged items purchased from nindanaceyloncinnamon.com within 30 days from the date of ordering. Shipping costs are non-refundable and equate to the actual shipping charges. Or a fee equal to 10% of your order for a free shipping promotion (which is larger). Opened items are not eligible for benefits.
If the return is due to our error or the item is defective, we will refund the original shipping cost and refund the shipping cost. In these cases, please contact us within 7 days of receiving your order by email for re-shipping. This only applies to erroneous benefits. The customer must pay for all other benefits.
We will credit you with the same as your original payment within 30 days of receipt of the returned item. Sales items expire and are not eligible for return. Benefits should be made in original or comparable packages and sent to:
nindana Ceylon Cinnamon
Sri Rathanasara Mawatha
For questions about our Benefit Policy, please contact us by email or (+94) 702337310. No benefits after 7 days from the date of receipt
In each case you must return the item to us at your own expense and receive the item within 14 days of receipt. nindanaceyloncinnamon.com does not refund shipping unless we have a faulty ship or product defect. All refunds will be charged at less than 25% of the refund fee. Orders cannot be canceled without a 15% refund fee.
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